at the end of the day i have to admit i was a bit disappointed. i was hoping for a comprehensive overview of the industry. however, a large chunk of of the book is devoted to providing information on select insurance companies. it appears a bit redundant, provided that the same data is available on the accompanying CD-ROM.

to be fair, they did provide a good overview of the latest trends in the industry, but that took only a few pages.

CD-ROM, was also a bit of a disappointment. the data provided therein can be easily stored on a single xls file. instead, i had to install plunkett software and jumped through hoops to extract the info i needed.

the data itself looked a bit outdated. Customer service acknowledged that, but would not provide the latest version of CD-ROM for free, despite the fact that i had bought the book only a few days ago.

for almost $300 one would expect the data/info to be more recent and comprehensive, and the service to be more accommodating. Rating: 2 / 5